Customer Service
- Shipping & Delivery
- Every Farrah Florist gift bouquet is personally hand-delivered by an industry professional, and we make every effort to deliver your order as quickly as possible. Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 3:00 pm, Monday - Friday, before 12:00 pm on Saturdays, or before on Sunday in the recipient's time zone. Orders received after that time may be delivered the following day. Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences. Before major holidays, we recommend that you place your orders at least five days in advance. Please note that a service fee of 11.95 USD is applied to all flower and plant orders delivered in the U.S. and Canada.
- Privacy & Security
- Farrah Florist uses state of the art technology to protect your data from unauthorized third parties. Farrah Florist uses Secure Socket Layer Software (SSL) to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name, and address before it is transmitted over the Internet.
- Order Changes and Cancellations
- Farrah Florist is unable to cancel or change orders already in process at the florist, en route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered today, call (310) 393-1117.
